Privacy Notice

What this notice covers

This notice applies to this website and to any request for quotation (RFQ) you submit through it. It does not cover the terms of a supply contract, which are set out separately in the terms of sale.

What we collect

We collect two things, and only when you choose to send them.

• RFQ details: the division, your description of the item, quantity, target price, Incoterm, destination country and port, and required delivery date.
• Contact details: company name, your name, work email, and optionally phone and a messenger handle.
• Files you attach: CAD models, drawings and documents in STEP, IGES, DWG, DXF, PDF or ZIP form.
• Technical request data handled by our infrastructure provider for security and abuse prevention, including IP address.

What we do not collect

This site sets no advertising or tracking cookies and runs no third-party analytics that identify you. Site statistics are collected in aggregate and cookie-free, which is why you are not asked to accept a cookie banner.

We do not sell, rent or share your details or your drawings with anyone outside the supply chain needed to quote and fulfil your request.

Why we use it

To prepare and send you a quotation, to ask clarifying questions about your specification, and, if you place an order, to manufacture, inspect and ship it. The lawful basis is the performance of a contract or steps taken at your request before entering one.

Your drawings

CAD files and drawings are treated as your confidential technical information. They are shared with a manufacturing supplier only to the extent needed to quote or produce the part, and under the same confidentiality obligation we owe you.

Where it is stored and for how long

Uploaded files are stored in object storage operated by our infrastructure provider. RFQ records are retained for the period stated below and then deleted.

• RFQs that do not become orders: 24 months from quotation date, after which technical files and contact records are securely purged unless an active re-quote is requested.
• RFQs that become orders: retained for the statutory duration required by applicable commercial, export, and tax regulations (typically 5 to 7 years).
• Uploaded files: deleted on the same schedule as the RFQ they belong to.

International transfer

Fortex is established in the People’s Republic of China. If you are located in the EU, the UK, or another jurisdiction with cross-border transfer rules, submitting an RFQ involves transferring your technical and commercial details to our engineering team in China. Data transfers are conducted pursuant to standard contractual protections, explicit user consent, and as strictly necessary for pre-contractual commercial quoting under GDPR Article 49(1)(b).

Your rights

Subject to the law that applies to you, you can ask for a copy of what we hold, ask us to correct it, ask us to delete it, or object to a particular use. Write to info@fortex-technology.com or sales@fortex-technology.com and we will respond promptly within the timeframe required by applicable law.

Security

Files are uploaded directly to storage over an encrypted connection rather than passing through our application, submissions are rate limited, and form contents are not written to application logs or analytics.

Contact

Questions regarding this notice or personal data handling may be directed to info@fortex-technology.com or by mail to: Shaanxi Fortex Technology Co., Ltd., Room 12421, Floor 24, Unit 1, Building 3, Vientiane Li, China Resources Land, Sanqiao New Street, Fengdong New Town, Xixian New Area, Shaanxi Province, China.